We do not ask buyers to pay a supplier in advance, and we advise against it. Payment is released against documents and inspection.
Inspection is carried out by a recognised third party appointed by the buyer or by us, never by the supplier.
We help you meet CFIA and Safe Food for Canadians requirements for the goods and documents we handle. The importer of record remains responsible for its licence and compliance.
Our fee is stated separately in every quotation and agreed in writing before any supplier is engaged.
Your specification and identity are held in confidence, and suppliers sign a non-circumvention agreement before introductions.